A little guidance

Good to know.

How do I choose a shade?

Check the named shade and product images. Lighting, screen settings and your own skin tone can affect how a colour appears. If you need more information, contact us before purchasing. Our Beauty Guide has useful shopping tips.

Where can I check ingredients and directions?

Read the information on the product page and the label supplied with the item. Formulations and packaging may change. If a detail you need is missing, ask us before ordering.

Is every product suitable for everyone?

Suitability varies by product and individual. Check the label, ingredients, directions and warnings before use. Product descriptions are shopping information and are not personalised medical advice.

How can I track my order?

Use Track Order with your order number and billing email, or contact our team.

What are the delivery charges?

Review the delivery options and any charges displayed for your address at checkout. See Shipping & Delivery for help.

Can I change or cancel an order?

Contact us promptly with the order number. Changes and cancellations depend on the order’s processing and dispatch status.

What if an item arrives damaged or incorrect?

Keep the product, packaging and proof of purchase, and contact us promptly. Photographs can help us review the issue. See Returns & Refunds.

Can I return an opened beauty product?

Contact us before opening a product if you are unsure about your purchase. Return eligibility depends on the item, its condition, any stated hygiene restrictions and applicable rights. Do not send an item back without instructions.

Which payment methods can I use?

The payment methods enabled for your order are displayed at checkout. Review the final total before completing payment.

Still need a hand?

Visit Contact Us or call +91 9179343180.