MAKEUP, SKINCARE & EVERYDAY BEAUTY

Grievance Policy

We listen

Your concern matters.

If a concern about an order, product or your experience remains unresolved, contact us so it can be reviewed.

Grievance contact

Grievance officer: SUSHIL BHARGAV

ELEGANCE COSMETICS AND CO
Phone: +91 9179343180

Basement, Office No. 1, Shri Vardhan Complex, RNT Marg, Indore, Indore, Madhya Pradesh, 452001

What to include

Share your name, order number where applicable, a contact number, a clear description of the concern and the outcome you are requesting. Include relevant dates and retain receipts, photographs and earlier correspondence.

What happens next

We will review the details, request any information needed to investigate and communicate the next steps or proposed resolution. Keep your order reference available when following up.

Your information

Information supplied with a concern is used to investigate and respond. Do not share passwords, card PINs, full payment-card details or one-time passwords.

This process does not restrict other rights or remedies available under applicable law.

Email: info@elegancecosmetics.store

All product prices are inclusive of GST.